Technical Support : FAQ

Welcome to the Frequently Asked Questions section. This area was created to help our customers promptly answer any questions they may have.

Please select a subject:

General	Dial-Up Networking	E-mail	World Wide Web	Spamfilter
General How do I setup an account? How do I install Computer Café from your CD? Dial-Up Networking How do I configure Dial-Up Networking for Computer Café? How do I change the Computer Café number your computer dials? What is 'Dial-Up Networking Could Not Negotiate a Compatible Set of Network Protocols'? What is 'Error 691: Username - Password Error'? What does 'There is No Dial Tone' mean? What should I do if I hear a voice or operator when dialing the Computer Cafe? E-mail How do I setup my email client? Outlook Express Netscape Messenger Why can't I send / receive e-mail? Why and how to change reply to address? When I check my e-mail it disconnects me, how do I fix this? How do I use the address book? What is MAILER.DAEMON@mail.cafes.net? How do I access the Spamfilter? What are file attachments? Why is there a paper clip by my message? What is Webmail? When I'm downloading my mail it stops and seems like it's clogged up. I keep getting the same messages over and over again, what causes this? World Wide Web How do I set my home page? What are and how do I use favorites / bookmarks? How do I clear History, Temp Internet Files, Memory and Cache? What is a cookie and should I accept them? Which browser should I use? How do I use, choose, or find a Search Engine? How do I get a web page? Spamfilter What is SPAM? Is it really SPAM? The dangers of unsubscribing When is it OK to unsubscribe? Suggested Spamfilter Settings